What the Waffle House can teach about managing supply chain risk [Insurance Journal]

What can Waffle House teach about disaster preparedness and risk management, especially in the wake of this spring’s devastating tornadoes?

Plenty, says a supply chain expert at Olin Business School, Washington University in St. Louis.
“The companies that are most frequently exposed to supply-chain disruption are the ones that have the best risk management plans,” says Panos Kouvelis, PhD, the Emerson Distinguished Professor of Operations and Manufacturing Management and director of the Olin’s Boeing Center for Technology, Information, and Manufacturing.
Natural disasters, such as hurricanes and the series of tornadoes that caused severe damage across the United States this spring, can have drastic effects on business operations.

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Fonte: Insurance Journal; disponível em http://www.insurancejournal.com/news/national/2011/07/19/206905.htm ; acesso em 31/07/2011.